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Shipping
Information Updated 08-06
Orders
accepted in the contiguous 48 United States only.
Sorry, No international orders accepted. |
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| How
Your Shipping Costs Are Determined |
Exercise
Equipment
For Shipping Costs and Information on Exercise
Equipment
please go to the page, or pages, of equipment you are interested
in. |
| Shipping
Costs for Supplements |
To prevent overpayment on shipping charges
your order will be weighed to determine the exact cost.
We make no profit on the shipping charges.
Ohio Sales Tax by county,
if applicable, will be included.
Then your Total will be e-mailed. |
| Three
Shipping Methods to Select From |
You have
the option of choosing three different shipping methods;
FedEx, U.S. Postal Priority with insurance,
and U.S. Postal Priority without insurance. You also have
the option of requesting a Signature.
You can make your selection in the shopping cart dropdown
list named, SHIPPING METHOD, before sending
your order. |
| If
No Shipping Method Is Selected |
If no shipping method is selected
then the shipment method is determined by the lowest cost
shipper, FedEx or U.S. Postal Priority
with insurance.
Please Note: Postal Insurance will always be applied
to Priority shipping unless you select Priority
no insurance when checking out of the shopping
cart. |
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If
you do not have a Post Office box for Priority, a safe
area for a FedEx delivery, or someone home to receive
packages, and you do not want your package left outside,
you can add a Signature Request to FedEx and Signature
Confirmation to Priority.
| FedEx
Signature Request Fees |
| $1.50 |
Indirect
- Anyone at the address can sign for the package. |
| $2.50
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Direct
- requires signature of person listed. |
| $3.50 |
Anyone
can sign 21 years or older. |
Post
Office Signature Confirmation Fee |
| $2.05 |
Anyone
at the address can sign. |
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Disclaimer |
| Please
Note: Once orders
have left our offices Live Well Naturally is not responsible
for packages that are misdirected (unless we make the address
error), damaged, or stolen.
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| Customer's
Responsibility |
It is the customer's responsibilty
to provide a secure enviroment for deliveries such as
a Post Office Box for Priority or a safe area free from
theft for FedEx. When your package is delivered, the
Post Office and FedEx record the date and time. If your
package is being delivered to your address and no one
is home to receive it and you do not have Signature
Confirmation with the Post Office, or Signature
Request with FedEx it will be left at your front
door or porch. The date and time of delivery of your
package to your address is recorded as proof that the
Post Office and FedEx have completed their obligation
of delivery. In the event that the package comes up
missing due to theft, or for some other reason, it is
more than likely the Post Office and FedEx will deny
your claim for compensation. If this should occur Live
Well Naturally will not ship a replacement order.
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Making
a Claim on Damaged or Missing Orders |
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| If a package
should arrive with its content's damaged or it fails to
arrive, please contact us so we can file the paperwork to
put in a claim.
(NOTE:
Priority claims without insurance cannot made.)
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(NOTE: All FedEx shipments will
have the date and time recorded upon delivery even if
the package is left at the address.) Claims with FedEX
can be submitted right away, there is no waiting period.
Once the claim has been submitted
they will investigate. The time period for this could
range from one week to four, or even more. It is possible
that the FedEx will deny a claim, especially if they have
a record of the date and time your package was left at
your address. This is because FedEx feels that it has
met its obligation and delivered your package to the required
address and is not responsible if someone steals the package
from your address.
Replacement Claims
Replacement
claims through FedEx will not
be shipped until their investigation is completed. If
after an investigation your claim is denied, Live Well
Naturally will not ship a replacement order.
Signature Request
If you do not want your package left at the address for
added security you can add Signature Request.
FedEx
Signature Request Fees |
| $1.50 |
Indirect
- Anyone at the address can sign for the package. |
| $2.50
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Direct
- requires signature of person listed. |
| $3.50 |
Anyone
can sign 21 years or older. |
If you are
not home to receive your package a note will be left
at your address telling you that the driver will make
another attempt. If no one is home after the third attempt
a note will be left telling you that your package can
picked up at the FedEx terminal in your area.
Please
Note: Packages arriving damaged usually have
no trouble being approved for replacement. The claims
that get denied are usually the ones are left at the address
when no one is home to receive it. Packages left sitting
out in the open, at a door in a hallway, hidden behind
a bush or chair on ther porch, or in a garage door on
the side of a house are still at high risk for theft,
and as such will have a very high probability of being
denied for compensation when a claim is filed if missing. |
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(NOTE:
All Priority shipments will have the date and time recorded
upon delivery even if the package is left at the address.)
The Post Office has an automatic 3 week waiting period
from the date of shipping before a claim can be filed.
This is done they say to allow any packages that may
have been misplaced or accidentally delivered to the
wrong address time to be located. If the package is
not located at the end of the three week waiting period
a claim can then be submitted.
Once the claim has been submitted they will investigate.
The time period for this could range from one week to
four, or even more. It is possible that the Post Office
will deny a claim, especially if they have a record
of the date and time your package was left at your address.
This is because the Post Office feels that it has met
its obligation and delivered your package to the required
address and is not responsible if someone steals the
package from your address.
Replacement Claims
Replacement claims through
the Post Office will not be shipped until their investigation
is completed. If after an investigation your claim is
denied, Live Well Naturally will not ship a replacement
order.
Signature Confirmation
If you do not want your package left at the address
for added security you can add Signature Confirmation.
Post
Office Signature Confirmation Fee |
| $2.05 |
Anyone
at the address can sign. |
If you are
not home to receive your package it will not be left
at your address and a note will be left telling you
that it is at the Post Office for you to pick up within
15 days, or it will be shipped back. You can also
call the Post Office and they will make a re-delivery
but you will still have to have someone to sign for
it.
Please
Note: Packages arriving damaged usually have
no trouble being approved for replacement. The claims
that get denied are usually the ones are left at the
address when no one is home to receive it. Packages
left sitting out in the open, at a door in a hallway,
hidden behind a bush or chair on ther porch, or in
a garage door on the side of a house are still at
high risk for theft, and as such will have a very
high probability of being denied for compensation
when a claim is filed if missing.
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Orders to homes and businesses are shipped FedEx and Priority.
Orders to P.O. Boxes, APO/FPO addresses are shipped Priority Only. |
Insurance
Option with Priority
If you wish to include insurance with Priority,
see Postal Insurance
below. |
| Delivery
Times: |
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| Priority
(Residential, Business, P.O. Boxes,
APO, or FPO) |
Monday
thru Saturday. |
| FedEx
Home Delivery (Residential Delivery) |
Tuesday
thru Saturday |
| FedEx
Ground ( Business Delivery) See
note below. |
Monday thru Friday
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| PLEASE
NOTE:
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If
your business is operated from your
residence, your order will be
shipped as FedEx Home Delivery which
is verified before shipping. |
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While
orders are ususally processed and shipped in 1 to 2 business days,
please allow 5 to 7 business days to process and ship orders.
If product is out of stock, please allow 2 - 3 weeks.
You will be contacted if the product you ordered is out of stock.
No charges are made to your credit card until your order
is shipped.
Return
to Top
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Post
Office Fees for Insurance Coverage
Updated July, 2008
Does not cover shipping costs. |
| Coverage
Desired |
Fee
in Addition to Postage |
|
| $0.01 |
to |
$50.00 |
.............................$1.70 |
| $50.01 |
to |
$100.00 |
.............................$2.15 |
| $100.01 |
to |
$200.00 |
.............................$2.60 |
| $200.01 |
to |
$300.00 |
.............................$4.60 |
| $300.01 |
to |
$400.00 |
.............................$5.55 |
| $400.01 |
to |
$500.00 |
.............................$6.50 |
| $500.01 |
to |
$600.00 |
.............................$7.45 |
| $600.01 |
to |
$5000.00 |
$7.45
plus $0.95 per $100 or fraction thereof
over $600 in declared value |
| (maximum
liability is $5000.00) |
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Live
Well Naturally
All Rights Reserved |
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FDA
Disclaimer: None of
the information and statements on this web site, www.livewellnaturally.com,
have been evaluated or approved by the Food and Drug Administration or the
American Medical Association. Information and products provided are not
intended to diagnose, treat, cure or prevent any disease.
Medical Disclaimer: The information provided on this site, contained
on or in any product label or packaging, is for informational and educational
purposes only and is not intended as a substitute for advice from a qualified
health care professional or holistic medical doctor. You should not use
the information on this site for diagnosis or treatment of any health problem
or for prescription of any medication or other treatment. You are encouraged
to make your own health care decisions based on your own research and in
partnership with a qualified health care professional or a holistic medical
doctor before starting any diet, exercise or supplementation program, before
stopping or taking any medication, or if you have, or suspect you might
have, a health problem.
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